STORE POLICY
Customer Care
Welcome to JB Royal! We are committed to providing high-quality products and excellent customer service. By shopping with us, you agree to the following terms and condition
Ordering and Payment
• We accept major credit cards, Cash app, and other secure payment methods.
• Orders must be paid in full before processing and shipment.
• JB Royal reserves the right to cancel orders due to pricing errors or stock availability.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments
Shipping & Delivery
• We offer standard and shipping options.
• Orders are processed within [7] business days.
• Shipping times vary based on location and carrier delays
Returns & Exchanges
• Returns are accepted within [5] days of purchase for unused and unopened items.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds are processed within [3] business days after receiving the returned item.
Product Warranty & Defects
• If you receive a defective or damaged product, please contact us within [3] days for a replacement or refund.
• Warranty coverage varies by product.
Privacy & Security
• Your personal information is securely stored and never shared with third parties without consent.